Dear customer!
Ductless mini split systems OLMO have AHRI and ETL and ISO 9001. In a case of a warranty claim please report to your installer. Please pay attention to the manufacturer warranty conditions and owner manual. OLMO has a right to refuse a warranty claim in case of violation of the warranty conditions
Warranty conditions
- Warranty coupon is valid only if the following information has been filled in: model, serial number of inside and outside unit, date of purchase, information about the installer, customer signature. Violation in full or partially of above mentioned conditions make the warranty coupon void.
- Manufacturer provides 24 (twenty four) months from that date of purchase warranty for all claims due to the manufacturer’s defects of units.
- Manufacturer does not cover warranty in the following cases:
- Warranty claim not cover the following defects:
- Installation of the units must be done authorized installer only.
If units have (not?) been used for the primary purpose;
In a case of violation of the rules of operation and installation of units as well as repairing done by unauthorized persons or companies;
If units has visible signs of intrusion or attempt of repairing from the side of unauthorized persons or companies;
If defects caused by changing of construction or scheme without manufacturer’s approval;
Mechanical deformation caused after accepting goods by consumer;
Defects caused by electrical power fluctuations or other similar effects;
Defects caused by use of non standard and/or low quality assembling components or materials, spare parts etc.
